Refund policy
At PeakChew, we stand behind our products. If you're not satisfied with your purchase, we offer a 30-day return policy from the date of delivery.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Opened or partially used products are not eligible for a return due to the nature of consumable supplements.
To initiate a return, contact us at peakchewsupport@gmail.com with your order number and reason for return. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5โ10 business days.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with a photo and we will arrange a replacement or full refund at no cost to you.
We do not accept returns on items purchased on sale or with a discount code.